Gold River Flooring
Our Customers, our community
We’re a local family-own business. We’re a part of the community. Our customers are our neighbors. That’s why we’re always looking at being a good neighbor and doing business that brings value to the community.
My wife and I moved up from Orange County. After looking in Yelp for flooring places, I gave a call and spoke with Alma. Coming back and forth during the escrow process looking at flooring and scheduling contractors was crazy, but Alma maintained great communication throughout the process and made sure to get us scheduled as soon as we closed so we could get the flooring in before our things arrived. The crew did a great job and our floors look amazing!
AMAZING experience! From Alec in sales, to Will the install manager, and the actual installers..top notch. The two installers were highly efficient and totally respectful of our home. They did an excellent job carefully cleaning up after themselves with all the dust and debris. Nose to the grind working and arrived punctually. We had 900 sf on the first floor, removing Linoleum, carpet and tile. We purchased CoreTech Plus in Alabaster Oak. Stunning!!
Amazing customer service! Jeff the owner is wonderful and went over and beyond to help us out. They didn’t do our install but we purchased all of the product from Gold River. We had a few issues with our installer and Jeff was kind enough to call and see if there was anything he could do to help even though it wasn’t them installing. To me that says a lot about this company and the pride they take in their customers. Thank you for all your help Jeff. We will make sure to go through you in the future.
How are we doing?
What could we be doing better to better serve our customers
and our community?