Gold River Flooring
Excellent selection and even better assistance! Alma was so helpful and really wanted to help us find what we were looking for. Awesome, would recommend everyone looking for new floors or to upgrade, great place!
doing repeat business with Gregg Sessa at Gold River Carpet One for years – from bedroom carpet and office carpet to hardwood floor. We don’t bother shopping anywhere else – good prices and always excellent customer service!
Gold River Carpet One and Floors provide the best service and the installation team perfection! We had wood floors installed in 4 rooms and bathroom and tile in the WC. Alma was terrific in getting us the flooring to match existing in our home at a price that was competitive. Jack and his crew who removed our furniture with TLC and then installed the wood floors to perfection with kindness and consideration to the property and us. The floors are beautiful and perfect and furniture put back with care. Mark installed the tile and did a beautiful job too! Everyone was so nice and considerate which is a big deal with a project like this. I would recommend them to everyone! Way to go Alma, Jack and crew and Mark!
My wife and I moved up from Orange County. After looking in Yelp for flooring places, I gave a call and spoke with Alma. Coming back and forth during the escrow process looking at flooring and scheduling contractors was crazy, but Alma maintained great communication throughout the process and made sure to get us scheduled as soon as we closed so we could get the flooring in before our things arrived. The crew did a great job and our floors look amazing!
AMAZING experience! From Alec in sales, to Will the install manager, and the actual installers..top notch. The two installers were highly efficient and totally respectful of our home. They did an excellent job carefully cleaning up after themselves with all the dust and debris. Nose to the grind working and arrived punctually. We had 900 sf on the first floor, removing Linoleum, carpet and tile. We purchased CoreTech Plus in Alabaster Oak. Stunning!!
The job was quoted at 2+ days and was done in less than 2.
I love Alec!!!!! She was a good listener fun to work with, brought administrative experience and product knowledge to the table and was the one that came to measure. We stayed in touch over a few weeks to check in and throughout the install to process.
Amazing customer service! Jeff the owner is wonderful and went over and beyond to help us out. They didn’t do our install but we purchased all of the product from Gold River. We had a few issues with our installer and Jeff was kind enough to call and see if there was anything he could do to help even though it wasn’t them installing. To me that says a lot about this company and the pride they take in their customers. Thank you for all your help Jeff. We will make sure to go through you in the future.
I just wanted to say the guys Jeff, owner, sent over to do the floor are by far the best workers I have ever seen in construction business, they are doing an amazing job, and using time very efficiently. They not only know their job but know it extremely well and work together like they no one I have ever seen. They are all amazing and
I hope for your sake they stay with your business for a very long time. They are a great asset to a great business!
PS the tall young one always has a smile on is face and has done everything he can to make this experience as pleasant as it can be.
Thanks Jeff for another
Oh yeah I almost forgot
Flooring also is amazing and you Rock!
Working with Gold River Carpet One for our laminate floors exceeded my expectations, and I’m one very tough customer. The ordering process with Alma was a treat, contrary to the bidding process with other companies. Home Depot lost our business when we discovered unwelcome surprises in its estimate. Lumber Liquidators was a joke. The installation team Carpet One sent us was excellent. Polite, hygienic, fast, hard-working and super-skilled. One of our next home improvements will be new carpeting where we don’t have the hardwood. When we tackle that phase, it’s GR Carpet One’s job to lose because we won’t want to deal with anyone else. Also loved working with a locally owned business!